HVAC
When the system stops, waiting is not an option.
Capture the situation while it is top of mind: no cooling, no heat, a failed thermostat, or a new estimate request. Your team sees the context before returning the call.
24/7 missed-call recovery
Text your missed callers back before your competitor does.
TradeLine gives HVAC and emergency plumbing teams a confident response path when the crew is driving, hands are full, or the office is closed.
60-second response target Built for the trades
TradeLine recovery
Incoming call
Abel Plumbing
Missed while on a repair
Recovery started
Text message
Hi, thanks for calling Abel Plumbing. We may be with a customer—what service do you need today?
Water heater leak. Is someone available tonight?
Qualifying urgency + service area
A practical response path—not a generic chatbot.
60 seconds
Fast first response
More jobs
Fewer calls left cold
Peace of mind
Coverage beyond office hours
How it works
Every missed call gets a useful next step.
Your customers do not need more friction when they have no cooling, a burst pipe, or a water heater problem. They need to know what happens next.
01
Acknowledge the missed call
A fast, professional text lets the caller know their request was seen—before they start dialing the next contractor.
02
Qualify the job without the runaround
The recovery script captures the service needed, urgency, and address or ZIP so your team has context before responding.
03
Route toward the right outcome
Depending on your approved workflow, callers can be guided to a booking link or an emergency-routing process for urgent situations.
Built for the calls you cannot afford to miss
Trade-first coverage for busy, high-intent service work.
Emergency plumbing
Sort real urgency from the first reply.
A clear service and urgency prompt helps distinguish a leaking pipe or backup from a routine request—so your after-hours process can be more deliberate.
TradeLine dashboard
Preview of the planned client view
156
Missed calls recovered
156
Texts sent
48
Booking opportunities
$9,840
Example saved-job value
Illustrative preview only. Revenue estimates use the average job value you choose during onboarding and do not guarantee revenue.
Make the recovery math visible
A missed call is not just a missed ring.
One service call can carry meaningful value. TradeLine is designed to help you see the recovery activity, booking opportunities, and a configurable estimate of potential job value—without pretending every lead becomes revenue.
- Set an average job value that matches your business.
- Review missed-call recovery activity in one place.
- Use the numbers to guide follow-up and staffing decisions.
A practical onboarding plan
Your consultation starts with how your shop actually works.
We will map your business number, trade type, service area, average job value, and preferred booking path before activation. Calendar and telephony connections are discussed as part of the rollout—not promised as self-serve switches.
Talk through your setupSetup preview
Planned workflow01Business phone and after-hours rules
02HVAC or emergency plumbing service area
03Average job value for ROI estimates
04Booking link or calendar workflow discussion
Clear plans. A real conversation first.
Coverage built around your call volume.
Pricing reflects the recovery workflow we will scope with you. There is no instant checkout or unsupported activation promise here.
Starter
Dependable text-back coverage for owner-operators.
$297/ mo
- Up to 150 missed-call recoveries / month
- 60-second SMS text-back
- Service, urgency, and location qualification
- Monthly recovery summary
Growth
Turn busy-day calls into a clearer booking path.
$597/ mo
- Unlimited missed-call recoveries
- Booking link setup
- Calendar workflow planning
- Daily and weekly lead summaries
Pro
For teams that need more coverage and accountability.
$997/ mo
- Everything in Growth
- AI voice call-back planning
- Emergency routing workflow
- Monthly performance report
Questions, answered
Straight answers before the next step.
No call left behind.
See what a recovery plan could look like for your service business.
Bring your number, service area, and the calls you worry about missing. We will talk through the right response path.
Book a consultation